Frequently Asked Questions

Where is the Health Clinic located?

The Health Clinic is located on the second floor of the SEL Family Center at 2560 NE Hopkins Court. Please use the parking lot on the East side of the building.

Who can use the Health Clinic?

The SEL Health Clinic is available to all active employees and their immediate family members who are covered by SEL’s medical plan. Services provided at the Health Clinic are free (no copayment).

Do I need to make an appointment?

Appointments are recommended. You can walk in but may need to wait. In most cases, same-day appointments are available. To make an appointment, please call the Health Clinic at telephone extension W-E-L-L (9355) or (509) 338-3800.

When is the Health Clinic open?

The hours of operation for the Health Clinic are Monday–Thursday, 7:00 a.m.–7:00 p.m. and Friday 7:00 a.m. - 5:00 p.m. Hours are subject to change based on business needs.

Who has access to my health information?

SEL is committed to your privacy and pledges that all interactions, services, and medical records at the Health Clinic will be maintained in strict confidence. Your records will be maintained in compliance with state and federal laws pertaining to patient confidentiality (i.e., HIPAA). Confidential patient information cannot be shared by the healthcare provider with coworkers, supervisors, or others, except where authorized by the patient, or if there is an immediate threat of danger to the patient or others. The only information that will be shared is information that you authorize through a written release, such as information needed for FMLA certifications, workers’ compensation claims, or referrals to specialists. Please contact the Health Clinic if you have any questions or concerns.

What is a family nurse practitioner?

A family nurse practitioner is an advanced practice registered nurse who has completed graduate-level education. Nurse practitioners treat both physical and mental conditions through comprehensive history taking, physical exams, and ordering and interpreting diagnostic tests. Nurse practitioners can serve as a patient’s primary healthcare provider and see patients of all ages, depending on the provider’s specialty. The core philosophy of the field is individualized care that focuses on patients’ conditions as well as the effects of illness on the lives of the patients and their families.


Pullman Clinic

To contact the Health Clinic in Pullman, please call our front desk at 509.338.3800.

Hours of Operation

Monday–Thursday, 7:00 a.m.–6:00 p.m.
Friday, 7:00 a.m.–11:00 a.m., 12:30 p.m.–5:00 p.m.

Lewiston Clinic

To contact the Health Clinic in Lewiston, please call our front desk at 208.848.8499.
Directions to the Lewiston Clinic

Hours of Operation

Monday–Friday, 8:00 a.m.–5:00 p.m.

To access your patient information, log in to the Patient Portal.